In a market filled with uncertainty and competition, clients choose professionals they can trust. The Certified Full-Service Professional™ (CFSP) designation helps you stand out, showing your value, elevating your service and proving you are built for today’s market.

Learn how to exceed expectations before, during and after every transaction while building lifelong client relationships.

Get proven systems, tools and strategies to demonstrate your worth in any market condition.

Develop a cutting-edge Unique Selling Proposition.

Brian will reveal the dangers of underperforming in today’s market. Agents will learn how to provide full-service excellence, be true professionals, and build clients for life.

NYT bestselling author Jon Acuff will offer a masterclass on how to use our thoughts to confidently navigate any industry change.

Author of the NYT bestseller Unreasonable Hospitality, Will shares strategies to elevate customer experience and turn clients into enthusiastic promoters of your business.

Advertising legend turned bestselling author brings his brand-building and marketing expertise to help your agents seize attention, build trust and grow their USP into a brand.

Customers now expect more than ever. Brian will guide agents on delivering an exceptional customer experience to both new and past clients, creating a steady stream of high-quality referrals.
The industry changes fast and your skills should too. CFSP includes ongoing updates and bonus modules so you always have the latest strategies and insights.

Lead better conversations and win better deals.

Use AI to work smarter, serve faster and close more confidently.

Master the words, tone and timing of professional dialogue.




Topics such as negotiation strategies, leveraging AI for business efficiency, delivering exceptional customer service and building a referral business — all crafted to equip you with the tools and insights needed for sustained success.
Learn high-stakes negotiation strategies from Chris Voss, joined by Rachael Yeaman and Dave McGhee. Apply these tactics to secure better deals and build stronger client relationships.
Unlock the power of AI with Michael Thorne. Discover how to leverage artificial intelligence to streamline your business, increase efficiency, and stay ahead in today’s competitive market.
Master the art of crucial conversations in real estate. Phil M. Jones will teach you how to navigate high-stakes conversations with clients and prospects to drive better outcomes.
More details coming soon!
We’re committed to continually adding value to your CFSP experience with powerful insights and strategies to keep you ahead of the curve.