In a competitive market, clients choose professionals they trust. Certified Full-Service Professional™ (CFSP) helps you rise above the noise with professionalism, consistency and a service experience that stands out. Gain the skills, systems and confidence to show your value, elevate your service and perform with excellence in any market.

Exceed expectations before, during, and after every transaction — creating exceptional experiences and clients for life.

Use proven systems, tools, and communication strategies to demonstrate your worth and guide clients through every step.

Develop a trust-based Unique Selling Proposition (USP) that distinguishes you from competitors and strengthens client loyalty.
CFSP is a self-paced online certification. Complete the virtual training modules, pass quizzes, and access a full suite of digital resources. Once certified, your CFSP designation and branded assets help you stand out and reinforce your professional credibility.
Discover the hidden dangers of playing small. Learn how to deliver full-service excellence, be a pro and build clients for life.

Brian will reveal the dangers of underperforming in today’s market. Agents will learn how to provide full-service excellence, be true professionals, and build clients for life.

NYT bestselling author Jon Acuff will offer a masterclass on how to use our thoughts to confidently navigate any industry change.

Use AI to work smarter, serve faster and close more confidently.

Advertising legend turned bestselling author brings his brand-building and marketing expertise to help your agents seize attention, build trust and grow their USP into a brand.

Customers now expect more than ever. Brian will guide agents on delivering an exceptional customer experience to both new and past clients, creating a steady stream of high-quality referrals.
The industry changes fast and your skills should too. CFSP includes ongoing updates and bonus modules so you always have the latest strategies and insights.

Lead better conversations and win better deals.

Use AI to work smarter, serve faster and close more confidently.

Master the words, tone and timing of professional dialogue.




Topics such as negotiation strategies, leveraging AI for business efficiency, delivering exceptional customer service and building a referral business — all crafted to equip you with the tools and insights needed for sustained success.
It’s a designation of professionalism. In today’s real estate landscape, only the true professionals rise to the top. Your CFSP certification sets you apart in a sea of amateurs and positions you as a trusted, full-service expert.
CFSP is an online certification designed to help your business thrive. This virtual training series and collection of digital resources will unlock your new designation to help you out as the full-service agent you are.
Learn high-stakes negotiation strategies from Chris Voss, joined by Rachael Yeaman and Dave McGhee. Apply these tactics to secure better deals and build stronger client relationships.
Unlock the power of AI with Michael Thorne. Discover how to leverage artificial intelligence to streamline your business, increase efficiency, and stay ahead in today’s competitive market.
Master the art of crucial conversations in real estate. Phil M. Jones will teach you how to navigate high-stakes conversations with clients and prospects to drive better outcomes.
More details coming soon!
We’re committed to continually adding value to your CFSP experience with powerful insights and strategies to keep you ahead of the curve.